Ipsator

Powering IRCTC’s Digital Travel Platforms

Ipsator builds and maintains IRCTC eCatering, IRCTC HeliYatra, and IRCTC Lakshadweep—three high-impact platforms spanning rail food delivery, pilgrimage travel, and island connectivity. This work combines national-scale engineering, dependable operations, and traveller-first product design.

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FEATURED STORY

Empowering IRCTC eCatering Platform

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Featured Story

Three IRCTC Platforms, Built for Real Journeys

Scroll through our work across IRCTC eCatering, HeliYatra, and Lakshadweep, followed by the capabilities we bring to travel and hospitality.

IRCTC eCatering Platform

01

IRCTC eCatering Platform

Official application of Indian Railways and IRCTC to order food on trains

Challenge

Low order volumes, limited revenue growth, and operational inefficiencies.

Solution

Developed a scalable platform with targeted marketing campaigns and expanded meal options, including diet-specific choices

Impact

Achieved 100x revenue growth in 6 years, scaled from 1,000 to 100,000 meals daily, and generated ₹320 crore in revenue in the last fiscal year.

IRCTC Heliyatra Platform

02

IRCTC Heliyatra Platform

This Platform provides online helicopter ticket booking for Shri Kedarnath Dham & Shri Hemkund Sahib

Challenge

Implemented a dynamic seat management system, user-friendly booking platform, secure ticket verification, and on-site counter bookings.

Mobile Applications

We create user-friendly mobile apps that provide travellers with easy access to booking, information, and support services.

Impact

Improved accessibility and booking efficiency, enhanced customer satisfaction, and increased operational flexibility.

IRCTC Lakshadweep Platform

03

IRCTC Lakshadweep Platform

The official online booking platform for government-operated passenger ships and high-speed crafts connecting the mainland with Lakshadweep.

Challenge

Bring schedules, passenger registration, ticketing, payments, boarding passes, and web check-in into one dependable journey-planning experience.

Solution

Built and maintained a unified digital platform that helps travellers discover sailings and complete their passenger-ship booking online.

Reach

Supports passenger services connecting Kochi, Beypore, and Mangalore with the Lakshadweep islands.

Our Expertise in Travel & Hospitality

04

Our Expertise in Travel & Hospitality

We specialise in delivering comprehensive solutions that cover all aspects of the travel journey, ensuring a seamless and enjoyable experience for travellers. Our key areas of expertise include.

End-to-End Traveller Experience

We provide comprehensive services that cover all stages of the travel journey, from booking to post-travel support, ensuring a smooth and satisfying experience.

Technology Transformation

We implement state-of-the-art technology to revolutionise travel services, enhancing customer engagement and operational efficiency.

Revenue Growth Strategies

Our solutions are designed to increase revenue through improved services, customer satisfaction, and operational efficiencies.

Operational Efficiency

We streamline processes and operations to reduce costs, improve service delivery, and increase overall efficiency

 Our Solutions for Travel & Hospitality

05

Our Solutions for Travel & Hospitality

Ipsator offers a range of solutions tailored to the travel and hospitality industry, designed to enhance both the traveller experience and operational efficiency.

Custom Booking Platforms

We develop intuitive booking systems that simplify the reservation process for travellers and streamline operations for service providers.

Data Analytics & AI

Our AI-powered solutions transform data into actionable insights, helping businesses personalise services and make informed decisions.

Mobile Applications

We create user-friendly mobile apps that provide travellers with easy access to booking, information, and support services.

Customer Engagement Tools

Our solutions include tools to enhance customer engagement, such as personalised marketing and loyalty programmes.

WHY CHOOSE IPSATOR?

Why Choose Ipsator for Travel & Hospitality Solutions?

Proven Track Record

Our successful projects with IRCTC demonstrate our ability to deliver high-impact solutions in the travel industry.

Innovative Approach

We utilise the latest technologies to develop innovative solutions that meet the evolving needs of the travel and hospitality sector.

Customer-Centric

We focus on enhancing the traveller experience, ensuring that our solutions are user-friendly and tailored to individual preferences.

Comprehensive Services

From initial consultation to implementation and support, we provide end-to-end services to ensure the success of your projects.

This was a difficult task as the app design had to be such that it was easily accessible to users with limited digital literacy, and in remote locations without strong network.

Akanksha Kapoor

Akanksha Kapoor

Partnerships Leader, GE Healthcare

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